Terms and Conditions

Price Match Guarantee

PLEASE NOTE: That the offer to which these terms and conditions apply is for matching a price and not for beating a price.

Where a request meets the following terms and conditions we will meet the 'price-match'

1. The price-match guarantee only applies where the match is truly like-for-like. This means; still available to book immediately (not on request), booked from the internet, with the same departure airport, destination airport, flight class, accommodation, occupancy basis, excursions (if featured), dates, departure and arrival times, and board basis.
2. The lead passenger should send the price match request to webproductteam@teletext.co.uk within 24 hours of the time of purchase along with proof of purchase of the holiday as well as a screen shot of the holiday product. The price match guarantee refund and/or confirmation will be sent to the address of the lead passenger.
3. The price-match guarantee applies to holiday packages found on Teletext Holidays only. It doesn’t apply to flight only, accommodation only, cruise, ski, or city breaks.
4. If car hire is included in the package, the car size and any applicable insurance must be the same for the price-match guarantee to apply.
5. The price–match guarantee does not apply to sale items, promotions, discounted stock, where air miles vouchers, coupons or other similar incentives are used.
6. Prices are compared on product price and will include the product price plus all handling and delivery charges for the purposes of calculating the competitor's total price.
7. The price-match guarantee does not apply to groups of more than 6 people.
8. The price-match guarantee only applies to purchases made from the UK, in the same currency.
9. Upon our acceptance of your refund request, please allow 14 days for the processing of your refund which will be credited as a separate transaction on the credit and/or debit card you have used for payment.
10. In order for us to honour the price-match guarantee and to avoid potential abuse, the acceptance of all refund requests is ultimately at our discretion and we will at all times act reasonably and in good faith. We therefore reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above criteria.
11. The price match guarantee is subject to change at any time.

We reserve the right to refuse any claim where we are unable to verify the claim to our satisfaction, in accordance with the above points.

Copyright

This site is protected by copyright. It is published by Teletext Limited. It is made available to you on the following terms which apply to the whole or any part of the site and reference to the site shall include all or any part of the site:

• the site is for your personal use only;
• you may not copy or transmit or otherwise reproduce or make available the site except for downloading on to a single CPU and viewing for private use only;
• you may not, except with our express prior written permission, distribute or commercially exploit the site;
• you may not transmit, or make available the site on a network without our express prior written permission;
• use of the site is at your sole risk.
• all other rights are reserved to Teletext Limited;
• if you require any further information or if this site presents any problems, contact the Webmaster;
• any infringement of Teletext Limited's rights will result in appropriate legal action.

Liability

Teletext has used reasonable care and skill in compiling the content of this website. However, neither Teletext Limited nor its suppliers make any warranty:

• that your access to the site will be uninterrupted; or
• as to the accuracy of any information on the site; and neither Teletext nor any of the suppliers accept liability for any errors or omissions on the site.

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